Meet Relay — the AI receptionist from Relay Smart that answers every call, day and night.
You flip the sign to closed.
Somewhere out there, a customer is still dialing.
Relay picks up before voicemail can.
A real conversation — reschedules, questions, bookings.
Relay handles it like your best front-desk hire.
Booked. You never touched the phone.
— and you were mopping the floor the whole time
Meet Relay,
the receptionist that never sleeps.
Relay answers on the first ring, books the appointment, handles the questions, and texts you the details — all before your coffee’s brewed. No salary, no sick days, no hold music.
From ring to recap, handled.
Every call runs the same tight loop — automatically, in seconds, day or night. And it all lands on one dashboard.
Call comes in
Any hour, any line. Picked up on the first ring.
Relay answers
Greets in your business’s voice, understands the ask.
Books or qualifies
Schedules the job or captures the lead’s details.
Logs to your CRM
Recorded, tagged and synced — nothing lost.
You get the recap
A tidy summary by text and email.
Your front desk,
on one dashboard.
Relay doesn’t just answer — it keeps score. Every call tracked, qualified and reported, so you always know what’s coming in and what it’s worth.
No guessing who called, who booked, or which lead slipped. It’s all right there, updating live.
One hire. Your whole front desk.
Real Relay Smart services — take the piece you need, or bundle the whole front desk. Tap any of them for the details.
AI Receptionist & Call Handling
Answers, routes and handles every call in your voice — first ring, every ring, around the clock.
💬Missed-Call Text-Back
Can’t get to it? The caller gets an instant text so the lead stays warm.
🖥️Website Chat Agent
Same Relay, answering and booking right on your site.
🗓️Booking & Reminders
Two-way calendar sync and auto reminders so nobody no-shows.
🎯Lead Qualifying
Asks the right questions, flags the hot ones.
🔄CRM Follow-Up Automation
Every call lands in your CRM and kicks off the follow-up — email and SMS nurture, nothing left on read.
Real conversations
Relay handles.
Tap a scenario and watch Relay take it from hello to handled — calls, texts, chat, after hours, even in French.
Your name. Your voice.
Your accent.
Relay isn’t one-size-fits-all. We tune how it sounds and how it talks to fit your business — and we only promise what we can actually deliver.
Tuned to your business, not a template.
Pick the name callers hear, the voice and accent it speaks in, and the language it works in. Then we script the greeting, the questions it asks, the hours it answers, and exactly when it hands off to a real person.
- Name & greeting — “Relay,” your business name, or anything you like.
- Voice & accent — chosen from our library of natural voices.
- Language — English and French today; more on request.
- Script & tone — your FAQs, your wording, laid-back or buttoned-up.
- Rules — when it books, what it asks, when it escalates to you.
Need a website too? Relay Smart also designs and hosts clean, fast sites — with Relay’s chat and booking built right in.
See websites →Stop sending callers
to voicemail.
Set Relay up yourself in a few minutes, or book a free strategy call and we’ll do it with you — either way, your front desk is handled.