Relay · Pricing
Real prices.
No hold music.
Five ways to start — from a $1,000 audit to a fully custom build. Every system is set up, managed, and tuned by Relay Smart. All prices in CAD.
⭐ The flagship
AI Assistant (voice)
A phone that answers 24/7, books jobs, and hands off to a human when it should.
$2,500 setup
+ $500/mo
fair-use minutes included — the cap is stated in your agreement
⏱️ Live in 2–4 weeks
Book a free strategy call
- Answers every call, day or night — and always says it’s an AI
- Qualifies callers and answers FAQs from a knowledge base we build
- Books directly into your calendar
- Escalates to a real person on rules you set
AI Opportunity Audit
See exactly where your leads are leaking — before you spend a dollar on a build.
$1,000 one-time
credited toward any build within 30 days
⏱️ Delivered in 3 business days
- We call your business after hours and time what happens
- Mystery-shop quote request through your own website
- Costed leak report with your numbers, not averages
- Prioritized automation blueprint, fix-by-fix
Missed-Call Text Back
Never lose the 2 a.m. call.
$500 setup
+ $200/mo
setup + monthly
⏱️ Live in under a week
- Instant text back on any missed call
- Two-way AI follow-up conversation — always disclosed as AI
- Booking link drops right into the thread
- Every conversation logged in your CRM
Follow-Up Engine
Every lead chased, every quote followed, every review asked for — automatically.
$1,200 setup
+ $350/mo
setup + monthly
⏱️ Live in 1–2 weeks
- Speed-to-lead replies on web forms in under a minute
- Estimate and quote-chasing sequences
- No-show reminders before every appointment
- Review requests after every job + database reactivation
Custom AI Build
For the jobs the standard systems don’t cover — scoped to your operation.
from $5,000 setup
from $600/mo
scoped per project · always starts with the AI Opportunity Audit
⏱️ Scoped after the Audit
- Knowledge bots, intake agents, multi-step operations agents
- Starts with the $1,000 Audit so scope is real before money is
- Built, managed, monitored, and tuned by Relay
Month-to-month after a 3-month minimum — no long contracts
Setup: 50% on signing, 50% at go-live · monthly starts at go-live
Flat monthly pricing with a fair-use cap — no per-minute surprises
not sure where to start? the free 30-minute call sorts it out
🧺 bundle & save
One monthly number.
Everything managed.
The AI Operations Retainer bundles your systems into a single monthly — watched, tuned, and reported on by Relay Smart.
Starter retainer
Text-back and follow-up, managed together.
$500/mo
$550/mo if taken separately
- Missed-Call Text Back
- Follow-Up Engine
- Quarterly strategy review — retainer only
- Priority support — retainer only
Growth retainer
The full front desk — voice, text-back, and follow-up.
$950/mo
$1,050/mo if taken separately
- AI Assistant (voice)
- Missed-Call Text Back
- Follow-Up Engine
- Quarterly strategy review + priority support — retainer only
❓ the usual questions
Good to know.
Tap a question to expand it.
- Nope. Forward your existing number to Relay, or we’ll set up a fresh line. No new phones, no rewiring.
- Yes — Relay tells callers up front that they’re talking to an AI assistant. It sounds natural, but it never pretends to be human, and if a caller ever wants a person it hands off smoothly — no dead ends.
- It never guesses. Relay takes a detailed message or routes the caller to the right person, and flags it for you.
- Everything is month-to-month after a 3-month minimum — no long contracts. After that, add, swap, or stop systems as your call volume changes.
- Depends on the system. The AI Opportunity Audit lands in 3 business days, Missed-Call Text Back is live in under a week, the Follow-Up Engine in 1–2 weeks, and the voice AI Assistant in 2–4 weeks. We handle the build; you share your hours and FAQs.
- Honestly? For some businesses those apps are the right call — if you’ve got the time to set one up, write its scripts, and keep an eye on it, go for it. Relay is the done-for-you version: we build the knowledge base from your real FAQs, wire in your calendar and CRM, test it before it ever answers a real customer, and keep watching it after launch. And when something needs a judgment call, there’s a human on the other end of the relationship — not a help-desk ticket.
🚀 let’s talk
Try Relay on
your toughest hour.
Book a free strategy call and we’ll recommend the right system — no pressure.